Do you know that you can actually book travel package online in Malaysia? I have no idea that this can be done earlier. I always have this thought that I have to walk in to some travel agencies and book it. Guess I was wrong. So, here it is. Let me introduce 12fly to everyone.
12fly is not really a new website. It has been around for years, just that I wasn’t aware of it earlier. Lately, I’ve just given 12fly a try after it’s highly recommended by my colleague and to my surprise, I quite like the overall service provided by 12fly and the price is reasonable. The whole process is pretty hassle free and I don’t have to listen to the conventional travel agencies’ staff trying to hard sell me every single travel package they have. Haha…
Through 12fly, you can book ground packages to these countries /places, Australia, Bhutan, Cambodia, China, Egypt, Europe, Greece, Hong Kong, India, Indonesia, Japan, Jordan, Kenya, Korea, Laos, Macau, Malaysia, Maldives, Mauritius, Myanmar, New Zealand, Nepal, Oman, Philippines, Qatar, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam and Zambia.
One thing to highlight here, for those who are not familiar, ground package is different than the conventional travel package. Basically, ground package covers the land portion of a trip, such as lodging, visits to museums, sightseeing tours, transfers between airport & hotel and meals (if there is) only when you have reached your travel destination. There will be no tour guide who will be meeting you at some where and hand hold you all the way before handing you over to the local tour guide at your travel destination.
A word of advice, if you are not someone adventurous, better don’t take ground travel packages. It’s not for everybody. Imagine that you face some issues at the travel destination’s immigration, there will be no one helping you, telling you how to handle the situation. However, from positive point of view, that’s why and how 12fly can provide a bargain on their travel packages and you get to experience some unexpected events which could be fun and exciting. Both my wife and I were detained at immigration for no valid reasons in our recent trip (taking 12fly ground package) and we were in a way forced to “buy” some coffee to get through. You know what I mean, right? Haha… If you were to take conventional travel package, the tour guide who travels together with you will know how to handle the situation for you.
It’s really easy to book and what I really like about 12fly is that you can actually communicate with the customer service in email and they will respond back to you within 24 hours based on my personal experience. Sometimes when you are at work, it’s hard for you to pick up a call to finalize the travel details especially when you are in a meeting.
On the other hand, there’s something that I don’t like about 12fly also. Making payment is pretty manual. What I mean is that payment is not really integrated into the website. You have to bank in the payment (either through online banking or ATM machine) then attach the banking transaction slip in email and send it back to customer service to notify about the payment. I hope that 12fly will fix this.
Besides travel packages, you can actually book hotels, flights and cruises too through 12fly, but based on my personal findings, it seems like booking through Agoda is cheaper for hotels. You may check my post earlier about Agoda.
That’s all for today. As usual, happy online shopping!